Desislava Krusteva

Desislava is an IT Support Team Lead with experience in ensuring seamless navigation of the digital landscape for NATEK and its clients.

She began her career as an IT journalist, contributing to several magazines and web pages. Nine years ago, she transitioned from journalism to technical writing at NATEK. Dessy is an IT enthusiast, driven by a passion for new technologies, advancements, and transformative changes. She embraces challenges as opportunities to grow, learn, and innovate. Outside of IT, she is a devoted dog lover with two fluffy companions at home.

During the mentoring session, Dessy will guide mentees on how to start a career in IT support. The sessions will focus on establishing a strong foundation for success in the field. She will share essential skills and strategies, provide insights, and discuss best practices to excel in IT support roles. Participants will gain knowledge on effectively navigating challenges and adapting to the dynamic IT landscape.