Jaśmina Charytonow

Since January 2022 she is responsible for the introduction of CX transformation in the organization in the realm of both cultural and mindset change and the implementation of necessary tools.

Her five-year experience as a trainer and facilitator allowed her to effectively implement the Net Promoter System in the organization. Now, through innovative project management strategies she is focused on revolutionizing customer engagement and satisfaction. Her expertise lies in leveraging big data and predictive analytics to anticipate customer needs proactively. Privately, she is a dog lover, vinyl collector and a psychofan of Christmas.